Track & Trace Solution
Parts management today is a critical and integral component in the service chain & is directly related to the health of corporate margins. Getting the right part to the right place at the right time dramatically impacts a service organisation’s margins as well as its customer satisfaction metrics. As a result, supply networks for spares have grown exponentially in their complexity and typically involve multiple locations and many independent companies, particularly when repair is often the most economically viable supply solution.
Therefore you need to support a service chain that defines & optimises all the processes in the flow of people, parts, instructions, maintaining, repairing, returning, refurbishing, and disposal of assets. As you don’t want to carry excessive inventory nor incur excessive expediting costs due to lack of network visibility, what is needed is a powerful solution that delivers better performance through:
• Full visibility across the entire supply chain providing real-time information for every asset across the multi-party supply and repair network, whether under your control or not
• Complete track and trace down to individual serial numbers, complete with full history of usage and repair, for each item as it progresses through its lifecycle.
• Authentication capabilities to individually mark and identify parts to ensure their provenance and identify potential leakage points in the supply chain.
• Full reverse logistics service managing repairable items, and tracking all inspections and logistic activities throughout this process.
• Optimisation tools to rapidly match requirements to potential supply options and automatically recommend the most effective and efficient re-supply option (including repair.)
Spares Management solution encompasses all aspects of multi-party, multi-transaction processes to enable superior service performance through :-
• Integrating the parts management function with logistics processes
• Optimising safety stocks across service operations, utilising either the in-built demand forecasting capabilities or other existing forecasting tools.
• Foundation for direct materials cost reductions, through material procurement directly linked to forward demand signal
• Multiple Transaction base support: Requisition, Service Orders, Diagnostic Orders, Work Order, Repair RMA Orders, Shipments, Repair Order, Dispositions
• Multiple Role based security permissibility
Should you wish to learn more about how to improve your total service management network, pease contact me.
Thanks for reading.
Chris
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